Returns & Exchanges
At Scarlet Darkness, we want you to be completely enchanted by your purchase; if you are not satisfied, you may return your items within 30 days of delivery in their original condition. Please ensure all tags are attached and the garments are unworn to qualify for a full refund or exchange.
Initiate Your Return
Visit our online return portal and enter your order number and email address to select the items you wish to send back.
Package Your Items
Securely pack the unworn garments in their original packaging, ensuring all gothic lace and delicate details are protected.
Ship It Back
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our team inspects the returned items, we will process your refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing